If you're a host, deleting your account will also remove your session. Attendees will no longer be able to find or join your GiG.

1. Open the GiG app and sign in.

2. Tap the Profile tab at the bottom of the screen.

3. Tap User Detail.

4. Tap the delete icon (bin/trash) in the top-right corner of the screen.

5. A confirmation screen appears showing your name and profile photo.

6. Tap DELETE to permanently delete your account, or CANCEL to go back.

   
   

Note: 

If you're unsure, tap CANCEL and contact our support team first. We may be able to help resolve any issues without needing to delete your account.

FAQs

Can I recover my account after deleting it?

No. Deletion is permanent and cannot be reversed. You would need to create a new account from scratch.

What happens to my payment information when I delete my account?

Your payment details are held by Stripe, not GiG. Deleting your GiG account removes your data from GiG's systems. For any Stripe-related data queries, contact Stripe support.

I deleted my account by mistake.

Unfortunately this cannot be undone. You’ll need to create a new account.